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June 2025

Law hammer and scale
25 Jun

Case Study: How One Law Firm Cut IT Frustration by 60% – Without Changing a Single App

by We Are OWG
in Articles, Case Study
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What do you do when your legal software works—but everything around it doesn’t?
That’s the dilemma one mid-sized litigation firm faced. They were growing fast, managing sensitive case data, and working across multiple locations. But their IT setup? It was slowing everyone down.
The firm had invested in strong legal tools—like document management, billing, and client intake platforms. But none of it could run efficiently because their tech foundation was fractured.
The issue wasn’t the software.
It was the infrastructure behind it.

The Pain Points

  • Attorneys lost 30+ minutes a day dealing with connection issues and lag
  • Remote access was unreliable and frustrating
  • Security gaps created stress around audits and compliance
  • IT support felt reactive, generic, and disconnected from legal workflows

“We didn’t need more software—we needed a better foundation. Something we could trust every day with the tools we already use.”

— Managing Partner, Mid-Sized Law Firm

The Parallax Private Cloud Fix

Rather than overhaul systems that worked, OWG deployed Parallax Private Cloud—a secure, compliant virtual desktop environment tailored for the legal industry.

What Changed

  • Staff now access their full desktop and legal tools securely from anywhere
  • Built-in MFA, encryption, and backup ensure peace of mind
  • Performance improved across billing, case management, and research tools
  • IT support became fast, strategic, and

The Results

Within 30 days:

  • IT tickets dropped by 60%
  • Remote work friction disappeared
  • Compliance readiness improved drastically
  • The entire firm gained visibility and control over their tech environment

“We feel like we finally own our IT again. OWG didn’t just fix issues—they helped us future-proof how we work.”
— Firm Administrator

The Takeaway

You don’t have to start over to work smarter.

You just need the right partner to build secure, high-performance infrastructure around the tools your team already relies on.

👉 Want to see what Parallax could do for your firm?

Let’s talk — no pressure, just clarity.

Talk With An Expert
AI abstract
18 Jun

Copilot Isn’t Just AI. It’s the Productivity Partner Your Team Didn’t Know They Needed

by We Are OWG
in AI, Articles
Comments
Most teams are drowning in digital clutter…
Too many tabs. Too many tools. Too many tasks that suck up time and mental energy, leaving your staff doing busywork instead of real work.
That’s where Microsoft Copilot comes in.
More than just a flashy new AI feature, Copilot is quickly becoming the most powerful workplace productivity upgrade in years and it’s already embedded in the Microsoft 365 apps your team uses every day.

What Exactly Is Copilot?

Copilot is Microsoft’s built-in AI assistant, designed to work across tools like:

  • Outlook
  • Word
  • Excel
  • Teams
  • PowerPoint
  • OneNote

It uses natural language prompts to turn everyday tasks into instant outcomes.

Need to summarize a 10-person Teams meeting? Copilot does it. Want a first draft of a contract, letter, or email? Copilot writes it. Trying to find trends in a messy Excel spreadsheet? Copilot pulls them out.

This isn’t just smart, it’s a time-saver, a brain-saver, and in some cases, a life-saver for overstretched teams.

Real Use Cases, Not Hype

At OWG, we’ve helped clients across industries implement Copilot in a way that’s actually useful (not overwhelming).

Here’s how it’s showing up in the real world:

  • Law Firms: Drafting contracts, summarizing case notes, pulling precedent language from past documents — in minutes, not hours.
  • Healthcare Organizations: Transcribing and summarizing meetings, prepping documentation, and streamlining patient communications.
  • Accounting Teams: Automating report summaries, analyzing Excel models, and prepping client-ready dashboards in seconds.
  • Creative & Marketing Agencies: Generating first-draft copy, summarizing client briefs, and turning raw ideas into structured docs.

Copilot Isn't About Replacing People; It's About Freeing Them Up

Some worry AI means replacing jobs. But the real shift is about reclaiming time.

Most knowledge workers spend over 50% of their day on admin or communications tasks. Copilot handles the repetitive parts so your team can focus on what actually matters: strategy, service, and innovation.

It’s not just smarter work. It’s more human work.

The Catch? Copilot Only Works When Everything Else Does

Copilot is only as good as the environment it lives in. If your Microsoft 365 setup is cluttered, disconnected, or underutilized , Copilot can’t perform.

At OWG, we help organizations:

  • Organize and secure their Microsoft 365 environment
  • Train teams on how to use Copilot effectively
  • Set up guardrails for security, compliance, and access
  • Maximize licensing ROI with smart configuration

Why Now Is the Time to Get Ahead

AI isn’t coming. It’s already here.

And the businesses that take a proactive approach to integrating tools like Copilot will have a massive operational advantage — faster output, better accuracy, and a more focused, engaged team.

If your team is already using Microsoft 365, Copilot isn’t a leap — it’s a lift.

Want to See What Copilot Could Do for Your Team?

We’re helping teams across law, healthcare, finance, and beyond integrate AI into their daily workflows without the chaos or complexity.

If you’re ready to explore how Copilot can work for you, we’re here to make it simple, secure, and strategic.

Need a partner in IT solutions? Contact us here!

Talk With An Expert
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