This section can be repurposed a number of ways.
“We didn’t need more software—we needed a better foundation. Something we could trust every day with the tools we already use.”
— Managing Partner, Mid-Sized Law Firm
Rather than overhaul systems that worked, OWG deployed Parallax Private Cloud—a secure, compliant virtual desktop environment tailored for the legal industry.
Within 30 days:
“We feel like we finally own our IT again. OWG didn’t just fix issues—they helped us future-proof how we work.”
— Firm Administrator
You don’t have to start over to work smarter.
You just need the right partner to build secure, high-performance infrastructure around the tools your team already relies on.
Let’s talk — no pressure, just clarity.
Copilot is Microsoft’s built-in AI assistant, designed to work across tools like:
It uses natural language prompts to turn everyday tasks into instant outcomes.
Need to summarize a 10-person Teams meeting? Copilot does it. Want a first draft of a contract, letter, or email? Copilot writes it. Trying to find trends in a messy Excel spreadsheet? Copilot pulls them out.
This isn’t just smart, it’s a time-saver, a brain-saver, and in some cases, a life-saver for overstretched teams.
At OWG, we’ve helped clients across industries implement Copilot in a way that’s actually useful (not overwhelming).
Here’s how it’s showing up in the real world:
Some worry AI means replacing jobs. But the real shift is about reclaiming time.
Most knowledge workers spend over 50% of their day on admin or communications tasks. Copilot handles the repetitive parts so your team can focus on what actually matters: strategy, service, and innovation.
It’s not just smarter work. It’s more human work.
Copilot is only as good as the environment it lives in. If your Microsoft 365 setup is cluttered, disconnected, or underutilized , Copilot can’t perform.
At OWG, we help organizations:
AI isn’t coming. It’s already here.
And the businesses that take a proactive approach to integrating tools like Copilot will have a massive operational advantage — faster output, better accuracy, and a more focused, engaged team.
If your team is already using Microsoft 365, Copilot isn’t a leap — it’s a lift.
We’re helping teams across law, healthcare, finance, and beyond integrate AI into their daily workflows without the chaos or complexity.
If you’re ready to explore how Copilot can work for you, we’re here to make it simple, secure, and strategic.
When this mid-sized law firm reached out to us, they weren’t looking for a full tech overhaul.
They didn’t want a brand-new app.
They weren’t shopping for trendy software.
They weren’t even sure they needed to “switch” providers.
They just had one big problem:
“Everything feels chaotic. And no one knows who’s in charge of what anymore.”
This firm had been around for over 20 years. They had great attorneys, loyal clients, and a hard-working team. But behind the scenes?
Their tech was scattered across five different vendors
Onboarding new hires took days and often missed key access points
Passwords, licenses, and permissions were being tracked in an old spreadsheet
Support tickets took forever and often had to be re-explained every time
Their office manager (who had been with them 18 years) was spending more time chasing tech fixes than actually running the office
The firm didn’t need a flashy new system.
They just needed someone to make what they had… actually work.
At OWG, we believe most tech headaches aren’t caused by the tools themselves, but by the way they’re set up, supported, and documented.
So, we took a different approach.
Here’s what we did without replacing a single app:
What They Said
“Honestly, I thought we needed a new system. But OWG showed us we just needed a better partner. Now everything works like it should – and when we need help, we actually get it.”
– Managing Partner, OWG Legal Client (Confidential)
Too many law firms (and businesses in general) think their tech issues mean they need to:
But the truth?
Most of the time, you don’t need new tools. You just need:
We didn’t show up to sell this firm something new.
We showed up to make what they already had work better and support their team in a way they hadn’t experienced before.
That’s the kind of partnership we believe in:
No tech drama
No unnecessary upsells
Just smart, human-first support that makes your life easier
Want to reduce your IT chaos without switching everything?
Let’s talk.
We’ll help you figure out what’s working, what’s not, and where things can be simplified, without pushing tools you don’t need.
You’re not just looking for tech support – you’re looking for someone who’s in it with you.
There’s no shortage of MSPs out there. Do a quick search and you’ll find dozens of companies promising “24/7 support,” “proactive monitoring,” and “affordable IT solutions.” But if you’ve worked with a few, you’ve probably noticed something:
Many MSPs talk a big game – but when it comes down to real support, strategy, or even just picking up the phone when it matters… they disappear.
That’s the difference between an MSP and a true IT partner. And for law firms, finance teams, healthcare organizations, and high-stakes industries, that difference matters more than ever.
Let’s break it down:
A traditional Managed Service Provider (MSP) focuses on:
They’re largely reactive. They show up when something breaks and often, only after a ticket is submitted and a process is followed.
And to be fair, that’s not wrong. But it’s incomplete.
Because if your business is growing, evolving, facing compliance demands, onboarding new hires, or simply trying to stay competitive, you need more than a break-fix vendor.
You need someone in your corner.
A real IT partner – like OWG – is different in almost every way that matters.
We think about your technology in terms of how it supports your business, not just how to keep it running.
Here’s what that looks like in practice:
Let’s say you’re a growing law firm. You’ve got:
You call your MSP and say, “We’re onboarding two new hires. What do we need to do?”
They might respond with:
“Submit a ticket. We’ll get to it in 1–2 business days.”
They’ll handle it and send you a confirmation when it’s done.
No ticket escalation. No delays. No chaos.
Because tech isn’t just a set of systems: it’s the foundation of your business.
It should:
If your current provider isn’t helping you do those things, you’re not working with a partner, you’re working with a vendor.
And you deserve better.
🔹 No templates. 🔹 No lock-in. 🔹 Just real support, built for real businesses.
At OWG, we partner with these organizations to enact real change—a claim many assert, but few truly fulfill. Our dedication to these values not only defines our corporate culture but also underscores our mission to leave the world better than we found it.
We talk to law firm admins, financial directors, healthcare teams — people with serious responsibilities — every single week. And the story is often the same:
“Our last IT provider set everything up… but now we can’t make changes without them.” “We don’t really know what we’re paying for — and we’re scared to move providers.” “If something breaks, we have to wait in line. But we’re the ones footing the bill.”
Sound familiar?
You’re Not Alone — But You Do Deserve Better
Most businesses don’t realize just how much control they’ve handed over to their IT vendor — until they try to leave.
What starts as convenience becomes lock-in. You don’t have admin access. You don’t know where your backups live. You’re not even sure how to migrate if you wanted to.
That’s not partnership. That’s dependency.
And at OWG, we don’t believe in that.
We believe in building IT environments that are yours. Configured for your business. Documented clearly. Accessible when you need it. And designed so that you always have the freedom to make decisions.
That means:
Because we trust our service — we don’t need to trap you to keep you.
When you’re truly supported, you:
That’s what we mean by freedom with support.
Let’s be real: sometimes companies outgrow their vendors. That’s not a failure — it’s a sign of progress.
But when you’re locked into a system you don’t own, moving forward feels impossible. You delay upgrades. You stick with workarounds. You stay small because leaving seems too risky.
We don’t want you to feel stuck. We want you to feel supported, empowered, and free to grow — even if one day, that growth means moving on from us.
We don’t rely on retention through restriction. We rely on:
And that’s why our clients stay.
You own your business. You deserve to own your IT, too. No mystery systems. No digital handcuffs. No waiting days for help.
Just clarity, control, and confidence.
Let’s talk about what it means to build an IT environment that actually belongs to you.
When a new associate or paralegal starts, they should be ready to go — not stuck waiting on logins, emails, or missing software.
But that’s still the norm with most IT setups. Onboarding drags, productivity stalls, and the admin gets the blame.
What law firms really need:
Cybersecurity is crucial. But it shouldn’t feel like jumping through hoops just to access your own case files.
Law firms are dealing with confidential data, remote staff, multiple devices — and a growing list of compliance expectations.
What law firms really need:
Security should support your work, not disrupt it.
Let’s be honest: most law firm admins don’t want to manage multiple vendors, chase tickets, or explain problems five times.
They’re already running point on HR, billing, schedules, clients — and they need IT that removes pressure, not piles it on.
What law firms really need:
Too many firms feel stuck with outdated systems or clunky setups that “sort of” work — but not really.
Maybe it’s a patchwork of tools, or a provider who makes every request feel like a burden.
What law firms really need:
This is the big one. What law firms need in 2025 isn’t a “vendor.” They need a partner who understands the stakes — and treats the relationship accordingly.
At OWG, we believe:
You’re not asking for too much. You’re asking for IT that keeps up with your firm, respects your time, and helps you deliver the kind of legal service you’re proud of.
In 2025, that’s not a luxury. It’s a necessity.
Let’s make IT invisible — so your firm can stay visible, productive, and protected. Learn more about us: https://weareowg.com/
Maintaining on-site servers is expensive. From the initial investment in hardware to ongoing maintenance, power consumption, and cooling, the costs can add up. And then there’s the additional expense of having in-house IT staff to manage these systems.
By moving to a cloud-based solution like Parallax Private Cloud, you can eliminate the need for on-site infrastructure altogether. With everything hosted in the cloud, your firm can say goodbye to costly servers, and instead, you only pay for the cloud services you use—scalable to your firm’s exact needs. This reduces both upfront capital expenses and ongoing maintenance costs.
Hiring and retaining a full-time IT team can be a costly endeavor. Yet, at the same time, law firms can’t afford to experience downtime or IT failures, especially when handling sensitive client cases and deadlines.
Parallax Private Cloud offers round-the-clock IT support, ensuring that all your systems are monitored, updated, and maintained by a team of experts. This means you won’t need a large in-house IT department to manage your systems, as OWG takes care of everything from troubleshooting to security updates. This fully managed service keeps your IT costs down while ensuring maximum uptime and reliability.
One common issue legal firms face is getting locked into contracts with specific software vendors, which can lead to excessive costs for software updates, licensing, and additional features. Some cloud solutions even force firms into using certain applications, making it harder to choose cost-effective legal tools that suit your firm’s needs.
With Parallax Private Cloud, your firm can avoid vendor lock-in. The platform is vendor-agnostic, meaning it integrates seamlessly with your firm’s existing legal software without forcing you into long-term contracts or expensive software changes. This flexibility enables your firm to choose the most cost-effective solutions without compromising on functionality.
There’s no greater cost to a law firm than downtime—when your IT systems fail, your productivity grinds to a halt. Lawyers miss deadlines, clients grow frustrated, and the firm’s reputation can take a hit. Worse, IT failures can force employees to work overtime to catch up, adding additional costs in labor.
Parallax Private Cloud offers high availability and reliability, ensuring that your systems are always online. With built-in disaster recovery, failover options, and a resilient cloud environment, the risk of downtime is minimized. The result? Your team can work without interruptions, improving efficiency and reducing the cost impact of technical failures.
As your law firm grows, so do your IT needs. But scaling traditional on-site infrastructure can be costly and complicated, requiring significant investments in new hardware and licenses. Over-provisioning resources to handle future growth often leads to wasted expenses.
With Parallax Private Cloud, your firm’s IT infrastructure can scale seamlessly as your needs evolve. You pay for what you use, with the ability to scale up or down based on client demands, caseloads, and employee headcount. This flexibility ensures your IT costs remain efficient, as you’re never stuck paying for unnecessary resources.
Many law firms are now embracing remote work, but providing the infrastructure to enable secure, remote access can be expensive. VPNs, secure connections, and remote desktops often require additional hardware and licensing.
Parallax Private Cloud offers secure remote access without the need for expensive setups. Your team can access all necessary files, legal applications, and case management tools from anywhere, on any device, while maintaining the highest security standards. By reducing the need for additional infrastructure and enabling flexible work environments, your firm can lower its IT expenses while supporting a more efficient, mobile workforce.
Cutting IT costs doesn’t have to mean sacrificing the efficiency or security of your legal practice. With Parallax Private Cloud by OWG, your firm can eliminate unnecessary overhead, streamline operations, and focus on what matters most—delivering excellent legal services to your clients.
Our scalable, vendor-agnostic, and fully managed cloud solution is designed with law firms in mind, ensuring your technology works for you, not against you. Ready to reduce your IT costs and improve efficiency? Talk to an expert today and discover how Parallax Private Cloud can transform your firm’s technology landscape.
When it comes to selecting an IT partner, many firms focus on immediate needs—cost, services offered, and responsiveness. However, there’s one aspect that often doesn’t get the attention it deserves: credentials. The certifications, partnerships, and qualifications that your IT provider holds can make a significant difference to the quality of service your business receives, particularly when it comes to data security, scalability, and compliance.
For legal firms and other industries dealing with sensitive information, partnering with an IT provider that has the right credentials is not just a “nice-to-have”—it’s a necessity. Here’s why.
Every industry has unique requirements when it comes to IT management. A law firm, for example, has very different needs compared to an e-commerce business or a manufacturing company. From data security and client confidentiality to compliance with legal regulations, the stakes are especially high for legal professionals.
When your IT provider is certified and credentialed in industry-specific areas, it indicates they have the specialized knowledge needed to address your firm’s unique challenges. For example, an IT company with credentials like Microsoft Azure Expert MSP or ISO certifications demonstrates proficiency in handling complex, sensitive environments like those required by legal firms.
Security is non-negotiable in today’s digital landscape. With rising cyber threats, ransomware, and increasing regulatory demands, your firm’s ability to protect client data can make or break its reputation.
IT credentials like ISO/IEC 27001 or CISSP (Certified Information Systems Security Professional) indicate that the provider follows best practices for security and data management. These certifications ensure that your IT provider has a proven track record in implementing secure infrastructures, performing regular security audits, and maintaining data compliance with stringent standards.
Choosing a credentialed provider offers peace of mind that your data will be managed in accordance with global security benchmarks. This is especially important for legal firms, which must comply with regulations like GDPR, HIPAA, or CLOUD Act depending on the jurisdiction.
Credentials aren’t just about security—they’re about ensuring your IT provider is up to date with the latest technological advancements and industry trends. Certifications like Microsoft Azure Expert, AWS Solutions Architect, or Cisco CCNP show that the professionals managing your systems are skilled in modern technologies and cloud services.
This level of expertise can make a difference in decision-making for your firm. When new systems or updates are implemented, having an IT partner with up-to-date certifications ensures you’re getting the best recommendations for your business needs. Whether it’s cloud migrations, hybrid infrastructures, or disaster recovery plans, certified professionals provide informed solutions that optimize your firm’s efficiency.
Moving to the cloud or undertaking a digital transformation project can be a daunting process, especially for law firms that handle sensitive client information. If not handled properly, these transitions could lead to costly mistakes, data breaches, or downtime.
An IT provider with cloud-specific certifications, such as Microsoft Azure Solutions Architect or Google Cloud Certified Professional, demonstrates expertise in managing complex cloud environments. This knowledge is crucial to ensuring your firm’s migration to the cloud is seamless and secure. By choosing an IT partner with the right credentials, you can be confident that they have the proven track record to guide your firm through a smooth digital transformation, with minimal risk and disruption.
A well-credentialed IT provider will likely have partnerships with leading technology companies like Microsoft, AWS, or Cisco. These partnerships aren’t just for show—they reflect an IT provider’s level of expertise and access to premium resources.
For example, a Microsoft Gold Partner or Azure Expert MSP can offer your firm access to exclusive tools, training, and advanced support channels. When your IT partner is connected to top-tier tech providers, they can offer better support and faster resolutions, ensuring your systems are running smoothly at all times.
For many industries, compliance is not just a best practice—it’s the law. Legal firms must adhere to strict regulatory requirements to safeguard client information, maintain data privacy, and ensure ethical standards.
Working with an IT provider who holds certifications like SOC 2, PCI DSS, or GDPR compliance certifications ensures that their services are in line with regulatory mandates. This helps mitigate the risk of compliance violations and potential legal repercussions, all while ensuring that your firm can operate efficiently within its required legal frameworks.
When evaluating an IT partner for your legal firm or business, it’s easy to focus on the basics—cost, services, and responsiveness. But in today’s fast-paced, security-driven environment, it’s the credentials that set exceptional IT providers apart from the average ones.
The right certifications reflect expertise, accountability, and a commitment to best practices—qualities you need in an IT partner to ensure your firm’s success. OWG is proud to hold industry-leading credentials, helping businesses in the legal and professional services sector manage their IT operations with trust and confidence. Don’t just settle for any IT provider—work with a certified expert who understands your industry inside and out.
Ready to partner with an IT company that checks all the boxes? Talk to an expert at OWG today, and let us guide your firm toward a more secure, efficient, and future-proof IT strategy.
Unlike traditional security solutions that often react to breaches after they happen, AI can anticipate threats by analyzing historical data and recognizing emerging patterns. This predictive capability allows businesses to prepare for attacks before they occur, implementing preventive measures to safeguard their systems. For instance, AI can identify areas of vulnerability in your website’s architecture and recommend improvements to minimize risk.
One of the key advantages of AI in cybersecurity is its ability to respond to threats in real-time, without the need for human intervention. When AI detects a suspicious activity, it can immediately take action by isolating compromised areas, blocking malicious IP addresses, and notifying the security team. This reduces the time it takes to neutralize threats, minimizing potential damage to your website.
Malware is a constant threat to websites, and AI has proven highly effective in identifying and removing it. Traditional methods of malware detection rely on signature-based systems that can only detect known malware. In contrast, AI can identify new, previously unknown malware by analyzing its behavior. This means AI can stop attacks that other systems might miss, keeping your website and its users safe.
AI also plays a vital role in data encryption, ensuring that sensitive information is protected both at rest and in transit. By continuously monitoring the encryption process, AI can identify any irregularities and ensure that data remains secure from interception or unauthorized access. Additionally, AI can help manage encryption keys, ensuring that they are stored and used securely.
While AI offers significant benefits for website security, it is not without its challenges. One of the risks is that cybercriminals are also using AI to enhance their attacks. Hackers are developing AI-driven malware and phishing schemes that can adapt to defenses and exploit weaknesses in security systems. To stay ahead, businesses must continuously update their AI systems and incorporate AI-driven security tools as part of a broader cybersecurity strategy.
AI is revolutionizing the way businesses protect their websites, providing advanced threat detection, real-time response capabilities, and predictive security measures. However, businesses need to remain vigilant and ensure that their AI security systems are up-to-date to counter the evolving tactics of cybercriminals. By integrating AI into your website’s security infrastructure, you can stay ahead of potential threats and ensure the safety of your digital assets.
We prioritize serving our clients and communities, ensuring their needs are met with dedication and care.
Responsibility and transparency are key in all our actions, fostering trust and reliability.
We approach challenges with determination, striving for excellence and continuous improvement.
Innovation is at the heart of what we do, pushing boundaries to deliver cutting-edge solutions.
Understanding and compassion are integral to our interactions, whether with clients, colleagues, or community members.
Reliability is a cornerstone of our service, ensuring consistent and dependable support.