20 Aug

Legal firms are under more pressure than ever. Between client expectations, evolving privacy laws, and the shift toward hybrid work, you can’t afford IT that just “gets by.”

But many law offices are still running on outdated tools, local servers, and support vendors who disappear when it matters most.

The result? Leaked data. Downtime. Missed billable hours. And client confidence shaken.

What Law Firms Actually Need from IT

Secure cloud desktops that comply with legal standards
Centralized data access (no more emailing files back and forth)
Real-time support from a team that understands your work
Documented systems and backup plans in case anything goes wrong

The average cost of a data breach in legal services? Over $4 million, according to IBM.

The OWG Advantage for Law Firms:

We’ve supported legal teams for over 15 years with:

Fully managed infrastructure tailored to casework
Proactive threat monitoring and MFA by default
Seamless transitions from on-prem to secure cloud (with zero downtime)
Real-time access from court, home, or office securely

As one of our legal clients shared:

“Brandon and his Overwatch team know our systems and help us operate faster, smarter, and safer. They’re essential to how we run.”

Your firm deserves tech that matches your standards. Let’s build something better.

Talk With An Expert

06 Nov

Does AI Impact Your Website’s Security?

by We Are OWG

in AI, Articles, Security

Comments

Artificial intelligence (AI) is transforming the way we approach website security. As cyber threats become more sophisticated, businesses need advanced technologies that can keep up. AI is emerging as a crucial tool in this battle, offering enhanced protection, automated defenses, and proactive threat management. But how exactly does AI impact your website’s security, and what should businesses be aware of when integrating AI into their security infrastructure?

1. Advanced Threat Detection

AI’s ability to process massive amounts of data in real-time allows it to detect potential threats much faster than traditional systems. AI can analyze behavior patterns and identify anomalies that may indicate an attack, such as unauthorized access attempts or unusual data transfers. These systems don’t just detect known threats; they can predict new ones by learning from past data and evolving attack strategies. This early detection is critical in preventing security breaches before they cause harm.

2. Predictive Security Measures

Unlike traditional security solutions that often react to breaches after they happen, AI can anticipate threats by analyzing historical data and recognizing emerging patterns. This predictive capability allows businesses to prepare for attacks before they occur, implementing preventive measures to safeguard their systems. For instance, AI can identify areas of vulnerability in your website’s architecture and recommend improvements to minimize risk.

3. Automated Response to Threats

One of the key advantages of AI in cybersecurity is its ability to respond to threats in real-time, without the need for human intervention. When AI detects a suspicious activity, it can immediately take action by isolating compromised areas, blocking malicious IP addresses, and notifying the security team. This reduces the time it takes to neutralize threats, minimizing potential damage to your website.

4. AI-Driven Malware Detection

Malware is a constant threat to websites, and AI has proven highly effective in identifying and removing it. Traditional methods of malware detection rely on signature-based systems that can only detect known malware. In contrast, AI can identify new, previously unknown malware by analyzing its behavior. This means AI can stop attacks that other systems might miss, keeping your website and its users safe.

5. AI in Encryption and Data Security

AI also plays a vital role in data encryption, ensuring that sensitive information is protected both at rest and in transit. By continuously monitoring the encryption process, AI can identify any irregularities and ensure that data remains secure from interception or unauthorized access. Additionally, AI can help manage encryption keys, ensuring that they are stored and used securely.

Challenges and Risks of AI in Security

While AI offers significant benefits for website security, it is not without its challenges. One of the risks is that cybercriminals are also using AI to enhance their attacks. Hackers are developing AI-driven malware and phishing schemes that can adapt to defenses and exploit weaknesses in security systems. To stay ahead, businesses must continuously update their AI systems and incorporate AI-driven security tools as part of a broader cybersecurity strategy.

AI is revolutionizing the way businesses protect their websites, providing advanced threat detection, real-time response capabilities, and predictive security measures. However, businesses need to remain vigilant and ensure that their AI security systems are up-to-date to counter the evolving tactics of cybercriminals. By integrating AI into your website’s security infrastructure, you can stay ahead of potential threats and ensure the safety of your digital assets.

Need a partner in IT solutions? Contact us here!

16 Oct

How Safe Is What You Type Into AI?

by We Are OWG

in AI, Articles, Security

Comments

AI tools, from virtual assistants to chatbots and productivity applications, have become integral to how businesses operate. These tools offer convenience, speed, and automation that can enhance customer service and operational efficiency. However, as we rely more on AI, it raises an important question: How safe is the information we input into these systems?

1. Data Retention and Privacy Concerns

Many AI platforms retain user data to improve the accuracy and performance of their algorithms. When you input information into an AI system—whether it’s customer details, financial data, or personal messages—that data may be stored on the platform’s servers for future reference. While this can enhance the AI’s capabilities, it also introduces risks related to data privacy and security.

In industries like healthcare, finance, and legal services, where confidential information is regularly handled, this can become a significant concern. Businesses need to be cautious about the types of data they input into AI platforms and must ensure that these systems are secure enough to handle sensitive information.

2. Risk of Data Misuse

Another issue is the potential misuse of data. If the AI platform is not sufficiently secure, sensitive information entered into the system could be accessed by unauthorized individuals. Hackers target AI systems because they store large amounts of valuable data. If a security breach occurs, confidential business information, customer data, and intellectual property could be compromised, leading to legal and financial consequences.

3. AI Compliance Challenges

Many industries have strict regulations about how data should be stored, accessed, and shared. For example, companies dealing with health information must comply with HIPAA, while businesses in the European Union need to adhere to GDPR. Using AI systems that are not compliant with these regulations can result in significant fines and penalties.

When adopting AI tools, it’s essential to ensure that they comply with relevant industry standards. Look for platforms that offer compliance features or work with providers who understand the regulatory landscape. This will help protect your business from the legal risks associated with improper data handling.

4. How to Protect Your Data in AI Systems

To safeguard the data you enter into AI systems, there are several steps you can take:

Choose Secure Platforms: Always use AI platforms that offer strong data protection features, such as encryption and secure data storage.
Limit Sensitive Data: Avoid entering highly sensitive information into AI systems unless absolutely necessary. If you must, ensure the platform is compliant with the relevant data privacy regulations.
Understand Data Retention Policies: Be aware of how long AI platforms retain your data and how they handle it after it is no longer needed. Choose platforms that offer clear data retention and deletion policies.

AI tools offer a wealth of convenience, but businesses need to be mindful of the potential risks associated with data security and privacy. By carefully selecting AI platforms with robust security measures and ensuring compliance with industry regulations, you can safely integrate AI into your operations without compromising sensitive information.

Need a partner in IT solutions? Contact us here!

hand holding mobile phone displaying CrowdStrike advertisement

31 Jul

CrowdStrike Incident

by We Are OWG

in Articles, News, Security

Comments

Ensuring Business Continuity Amid IT Disruptions

As business owners, the thought of a sudden system crash disrupting operations, causing data loss, and potentially tarnishing our reputation is a nightmare we all share. The recent CrowdStrike and Microsoft incident is a perfect example of how even routine updates can lead to significant disruptions. Here’s what happened, how it could have been prevented, and why partnering with an It Support team can be your best defense against such digital catastrophes.

What Happened?

On July 19, 2024, CrowdStrike, a renowned cybersecurity company, released an update to their Falcon sensor software designed to enhance security. However, this update contained a logic error that caused millions of Windows devices to crash, displaying the dreaded “blue screen of death” (BSOD). The error led to a system-wide disruption, affecting approximately 8.5 million devices globally. Businesses using BitLocker encryption faced additional challenges, as the recovery process required access to keys stored on the impacted servers. The timing of the update, during business hours across different time zones, exacerbated the situation, causing significant operational disruptions.

How It Could Have Been Prevented

While it’s impossible to eliminate all risks, several measures could have mitigated the impact of this incident:

Rigorous Update Testing

One of the critical aspects of maintaining a secure and reliable IT environment is ensuring that all updates undergo rigorous testing before deployment. The recent CrowdStrike incident highlights how a failure in the Quality Assurance (QA) process can lead to widespread disruptions.

Enhanced Monitoring and Backup Systems

Real-time monitoring systems can detect anomalies quickly, allowing for swift corrective action. Regular backups and accessible recovery keys, especially for encrypted systems, are vital for quick recovery.

Collaborative Incident Response

A comprehensive incident response plan involving collaboration between software providers and end-users ensures streamlined communication and remediation efforts during crises. Swift and transparent communication from vendors is essential to manage and mitigate the impact effectively.

Proper Evaluation of Tools

Choosing the right cybersecurity tools is crucial for maintaining business continuity and avoiding disruptions. While it’s tempting to go with popular choices like CrowdStrike, it’s essential to evaluate tools based on your specific needs and not just general consensus.

How Working with an IT PArtner Can Prevent These Issues

Partnering with an expert IT Support partner offers businesses the expertise and resources needed to prevent and manage such incidents effectively. Here’s how an MSP can help:

Proactive Monitoring and Maintenance

IT support teams provide 24/7 monitoring of systems, identifying and addressing potential issues before they escalate. Regular maintenance and updates managed by IT partners ensure systems are up-to-date and secure.

Robust Backup and Recovery Solutions

Support teams implement comprehensive backup solutions, ensuring data integrity and availability during unexpected outages. Efficient disaster recovery plans tailored to your business needs minimize downtime and data loss.

Expertise and Resources

Access to specialized knowledge and resources that small to medium-sized businesses may lack in-house. A comprehensive IT support team offer comprehensive security strategies, including the latest threat detection and prevention technologies.

Incident Response and Support

Immediate response and support during incidents, providing expertise to mitigate impact and restore operations swiftly. Regular training and updates to clients on best practices for system security and incident handling.

Strengthening Your Business Against Future IT Failures

At OWG, we understand the fears and frustrations that come with potential data loss, damaged reputation, and the risk of losing clients. Our proactive monitoring, robust backup solutions, and expert incident response can help safeguard your business against such disruptions.

Partner with us to ensure your operations run smoothly, even in the face of unforeseen challenges.

01 Sep

The Agency & The Venue: A Business Email Compromise (BEC) Attack

by Mathew Mendel

in Articles, Security

Comments

Business Email Compromise – When the criminal’s reading your email.

We’re all connected – the closer a hacker gets to your vendor, your client, your partner… the closer they are to you. Here’s the story of an advertising agency who thought they were communicating with their event venue.

Inc. estimates 60% of companies go out of business within six months of a cyber attack.

Haven’t we had enough attacks, hacks and breaches? The best offense is a strong defense – it’s time to start defending ourselves!

Drop your name and email to learn more, or tag our calendar to setup a conversation.

10 Aug

Is VPN Dead?

by Mathew Mendel

in Articles, Cloud, Operations, Security

Comments

Today’s modern and mature business can’t function through the VPN or an antiquated remote desktop solution.

Remote access to corporate technology (email, data, infrastructure, financials, etc) isn’t new. Most organizations have had some sort of solution in place for at least the last decade, with stragglers getting a push from the pandemic.

But as conversations like Zero Trust or UX (the user experience) become more common, our clients look to better position themselves and it’s no longer just about “accessing the network”. Cost, compliance, latency, security, productivity, collaboration – all of these are shaping the way IT teams and corporate leaders consider the future of their information technology and nothing can match a virtualized environment.

Users want easy access to business applications, data, and email. Managers need productivity analytics and integrated collaboration tools that are easy to use. Regulatory and compliance requirements call for advanced cybersecurity. Finance wants a cost-effective solution with clear billing and no long-term obligations.

The solution is an integrated cloud computing model with a native user experience and services that include analytics, cybersecurity, computing, database, mobile, networking, storage, and web apps.

Fortunately, we’ve come to a place and time where all of this possible, at a cost that’s affordable and easy to understand.

Next-Gen Cloud from OWG is built on the Azure infrastructure and from safety to UX we’ve considered it all. For a closer look, check out our published live demo. From a higher level, our solutions let’s you and your team:

• Stay productive from home and outside the office. Sign on to any device and quickly launch office apps and securely access corporate data.

• Protect IP and business-critical data. Give users freedom and easy access to their work from anywhere over a secure network.

• Control access through the user profile. Conditional access controls determine user access based on user profile, geo- location, team, etc.

• Simplified licensing and billing. Can be included with Offices 365 billing which you’re likely paying already.

• Leverage advanced cybersecurity features. Including integrated and enforceable multi-factor authentication, and auditing features for easy compliance and reporting.

• Remain vendor agnostic. Don’t get hamstrung by your IT services vendor. Next-gen cloud allows you to select the vendor of your choice and makes it easy to leave when you decide.

To learn more, or have a conversation about how Next-Gen Cloud from OWG can benefit your business complete the request for info below, or just book a time on my calendar.

08 Jul

Your Incident Response Plan

by Mathew Mendel

in Articles, Operations, Security

Comments

It’s Monday Morning and your organization was just hit with a cyber-attack. Your response to the incident in the next few moments is critical.

Do you know what to do next? Does your team? Is the process documented? What’s automated and how much manual intervention will be needed?

Your company needs a published Incident Response Plan OWG can help you get organized.

10 Jun

The Dangers of Shadow IT

by Mathew Mendel

in Articles, Operations, Security

Comments

Protect your company from Shadow IT.

Shadow IT may seem like a resourceful attempt to problem solve, but it actually can be quite harmful and introduces serious security risks through data leaks, compliance violations, unpatched software and more.

Michael’s trying to share a file with a client, but’s having trouble… the file’s too large to send in an email. After a few unsuccessful attempts he’s getting frustrated.

Then he remembers a free file sharing app and tries downloading it to his company computer.
Within minutes he gets a notification from the IT Service Desk reminding him company policy prohibits “Shadow IT”, or the use of non-approved software. They also explain that he has Office 365 and can take advantage of its easy to use, secure file sharing abilities.
Bonus! The client also uses Office 365. The process is seamless and the two can easily collaborate without dealing with multiple versions, emailing back and forth, and lost data.

Drop your name and email below to learn more, or tag our calendar and let’s have a conversation.

26 May

Verify. A PSA from OWG

by Mathew Mendel

in Articles, Operations, Security

Comments

How do you protect your company from business email compromise (BEC)?

Here’s a tactic we call #Human2FA

Ever get an email asking for financial or banking information? Ever fall for it?
Today’s social engineering tactics are pretty good and more than a few corporate executives have fallen prey.

Client Area

Security

Legal firms are under more pressure than ever. Between client expectations, evolving privacy laws, and the shift toward hybrid work, you can’t afford IT that just “gets by.”

But many law offices are still running on outdated tools, local servers, and support vendors who disappear when it matters most.

The result? Leaked data. Downtime. Missed billable hours. And client confidence shaken.

What Law Firms Actually Need from IT

The OWG Advantage for Law Firms:

Your firm deserves tech that matches your standards. Let’s build something better.

1. Advanced Threat Detection

2. Predictive Security Measures

3. Automated Response to Threats

4. AI-Driven Malware Detection

5. AI in Encryption and Data Security

Challenges and Risks of AI in Security

1. Data Retention and Privacy Concerns

2. Risk of Data Misuse

3. AI Compliance Challenges

4. How to Protect Your Data in AI Systems

Ensuring Business Continuity Amid IT Disruptions

What Happened?

How It Could Have Been Prevented

Rigorous Update Testing

Enhanced Monitoring and Backup Systems

Collaborative Incident Response

Proper Evaluation of Tools

How Working with an IT PArtner Can Prevent These Issues

Proactive Monitoring and Maintenance

Robust Backup and Recovery Solutions

Expertise and Resources

Incident Response and Support

Strengthening Your Business Against Future IT Failures

Partner with us to ensure your operations run smoothly, even in the face of unforeseen challenges.

Business Email Compromise – When the criminal’s reading your email.

We’re all connected – the closer a hacker gets to your vendor, your client, your partner… the closer they are to you. Here’s the story of an advertising agency who thought they were communicating with their event venue.

Inc. estimates 60% of companies go out of business within six months of a cyber attack.

Haven’t we had enough attacks, hacks and breaches? The best offense is a strong defense – it’s time to start defending ourselves!

Drop your name and email to learn more, or tag our calendar to setup a conversation.

Today’s modern and mature business can’t function through the VPN or an antiquated remote desktop solution.

Fortunately, we’ve come to a place and time where all of this possible, at a cost that’s affordable and easy to understand.

To learn more, or have a conversation about how Next-Gen Cloud from OWG can benefit your business complete the request for info below, or just book a time on my calendar.

It’s Monday Morning and your organization was just hit with a cyber-attack. Your response to the incident in the next few moments is critical.

Do you know what to do next? Does your team? Is the process documented? What’s automated and how much manual intervention will be needed?

Your company needs a published Incident Response Plan OWG can help you get organized.

Protect your company from Shadow IT.

Shadow IT may seem like a resourceful attempt to problem solve, but it actually can be quite harmful and introduces serious security risks through data leaks, compliance violations, unpatched software and more.

Michael’s trying to share a file with a client, but’s having trouble… the file’s too large to send in an email. After a few unsuccessful attempts he’s getting frustrated.

Drop your name and email below to learn more, or tag our calendar and let’s have a conversation.

How do you protect your company from business email compromise (BEC)?

Here’s a tactic we call #Human2FA

Ever get an email asking for financial or banking information? Ever fall for it?Today’s social engineering tactics are pretty good and more than a few corporate executives have fallen prey.

But there’s an easy way to stay a step ahead of the criminal and we call it Human Two Factor Authentication.

Watch the video, share it with your team and make verifying finical requests policy at your organization.

As hybrid work continues, here’s how we helped one NJ firm with a fast, easy, and secure Cloud.

Accounting firms are notoriously conservative, especially when considering offsite computing.

With high standards and a reputation for providing exceptional service through their highly-specialized staff, technology drives this firm. A highly respected institution among its peers, we integrated our Next-Gen Cloud and the staff has never been more productive.

Want to know how we did it? Drop your name and email below, and download the business case.

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Ever get an email asking for financial or banking information? Ever fall for it?
Today’s social engineering tactics are pretty good and more than a few corporate executives have fallen prey.