This section can be repurposed a number of ways.
Telecom consulting is a way for businesses to take advantage of the communication solutions that actually benefit their workforce and budget. A complete review of your current phone systems, VoIP solutions, internet providers, and bandwidth will help you identify where improvements can be made, what isn’t needed, and what solutions should be added.
Once the consulting is completed and the recommended products are implemented, companies find they have reduced costs, experience smoother internet, and have telecom solutions that benefit their work, no longer hindering their efforts. Many find it also greatly improves the employee and customer experiences, leading to better retention for both.
We at OWG understand that dealing with internet and phone issues can lead to headaches. Some common issues we see are choppy or slow internet (especially when working remotely), unreliable or outdated phone systems, and inefficient use of the backup internet line. We’ll complete a thorough review of your current solutions, expenses, and actual business needs. Our team will then advise you on innovative solutions that solve these problems and more – meaning no more internet outages and more bang for your buck – you might even save some money!
We know you’re a unique company and have unique needs when it comes to phone systems, internet, and VoIP. That’s why we approach every telecom consulting session with your business in mind. The recommendations we bring to the table will be suited to your company, workforce, and budget, not just a package we present to all of our partners.
All our work begins with a conversation. We'll discuss your business needs and wants, your goals for the future, and the current problems you're running into when it comes to telecom solutions, including internet, VoIP, phone systems, and more.
When we begin consulting, we'll start with what we call the Bill Check Program. Our team will review your expenses and see where modern solutions fit with your needs and where they don't. OWG will begin identifying the best options for your company.
Once we've completed the review, we'll get back in touch with our recommendations that will get you more bandwidth and bang for your buck. We'll also provide a proposal to handle the implementations for you, or in some cases get you connected to our partners who will implement the solutions that will improve your lines of communication.
“Proven expertise”
I have been a customer for over eight years. During this time, the OWG team has been instrumental in setting up a new office, purchasing and maintaining our company server, and providing both on-site and cloud-based support. They've managed our data backups, addressed Verizon/Spectrum outages, streamlined our IT operations, and set up VoIP telephone systems. They also remotely manage and maintain our systems. Brandon and his team are not only highly skilled and exceptionally professional, but they are also very responsive. What sets them apart is their genuine care. Unlike other companies that may be too large to recognize individual clients or their specific needs, or too small to efficiently resolve issues, the OWG team strikes the perfect balance. They are undoubtedly the best IT professionals we've worked with!
MD Plastic Surgery Practice
"Knowledgeable and attentive"
I have been working with OWG for several years now, and have nothing but great things to say about them. They partner with us to find customized, efficient solutions that create real results - don't just give us lip service and slap a band-aid on a problem. Knowledgeable and attentive staff, and truly integral members of our team.
Senior Manager Strategic Communications Agency
"Premier service"
The OWG team provide premier service. OWG is a very professional company always making themselves available to assist with any IT issues regardless of the day or time. I would recommend engaging OWG to assist you with managing your IT systems.
Partner National Accounting Firm
"Sophisticated, competent, and responsive"
As a medical practice owner for many years, I have had many different companies provide me with I.T. support. OWG is by far and away the most sophisticated, competent, and responsive I.T. support provider I have ever used. Our I.T. environment is extremely complex and never seems to challenge them. Every technician is extraordinarily competent and knowledgeable as well as friendly and patient. There has never been an issue they have been unable to address quickly!
MD Vascular Surgery Center
"Phenomenal job"
I initially was skeptical about moving our IT support externally. However, OWG has done a phenomenal job seamlessly integrating with our operations. Their responsiveness and genuine care about helping our team members has made this a solid partnership. I highly recommend OWG especially if you are growing. Working with them will save you money while helping you efficiently scale.
President Advertising Agency
"Highly recommend them!"
Can’t say enough about the quality and competence of the OWG. Not only do they work magic with our IT needs—whatever they may be—they are hyper responsive and professional. We are lucky to have these folks taking care of all our IT and cyber security issues. Highly recommend them!
Partner Criminal Defense Law
"Always professional, helpful, and responsive"
We have worked with the OWG team for years. They are always professional, helpful, and responsive to our needs. They know how to think and adapt as needed to our fast-moving business. We are very thankful to have them as our IT partner - someone we can trust to handle anything we throw at them, safely and securely, as we grow.
Operating Partner Healthcare Billing
"Remarkable services and expertise"
OWG has been wonderful during our time working with them - all of the staff are friendly, responsive and reliable. Our company has grown a lot over the past few years and the team have been really great at making sure our IT systems grow with us. Highly recommend!
Operations Manager Entertainment PR Firm
"Superb expertise and professionalism"
We cannot recommend OWG more highly for their superb expertise and professionalism. They are always available when we need them no matter how big or small the job! The whole team are great to deal with.
MD Plastic Surgery Practice