Client Area

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Managed IT Services (MSP)

Proactive IT Support That Puts Your Firm Back in Control

At OWG, we know that “good enough” IT isn’t enough for law firms, healthcare organizations, accounting teams, and businesses that handle sensitive client data. Downtime, finger-pointing vendors, or reactive support can cost more than money, it costs your reputation and client trust.

 

That’s why our Managed IT Services are built around three principles: Proactive. Transparent. Aligned with your business.

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MSP

What You Get With OWG’s Managed IT Services

  • 24/7 Monitoring + Support
    Real humans, not ticket queues monitoring your systems, ready to act before small issues become downtime.
  • Strategic IT Roadmaps
    We don’t just fix what’s broken. We build long-term IT strategies that align with your business goals, compliance needs, and growth trajectory.
  • Cybersecurity by Default
    Endpoint detection, MFA, encrypted backups, and threat hunting are baked into our services. Protection isn’t optional, it’s the baseline.
  • Cloud + Infrastructure Management
    From servers and applications to remote workflows, we design, deploy, and manage everything in one integrated ecosystem.
  • Documentation & Ownership
    You’ll always know exactly what systems you own, who has access, and where your data lives. No more mystery setups or missing credentials.
  • Disaster Recovery Planning
    Full backup and recovery strategies that ensure business continuity, because your clients can’t wait for IT to catch up.

Why Businesses Choose OWG Over Traditional MSPs

Most MSPs:

  • React when something breaks
  • Rely on ticket queues
  • Outsource security
  • Fail to provide documentation

OWG’s MSP model:

  • Prevents issues before they impact your staff
  • Assigns dedicated experts who know your environment
  • Integrates cybersecurity and compliance from day one
  • Provides clear, transparent ownership of your systems

“They’ve handled our IT for over 15 years: responsive, proactive, and trustworthy. We know we’re covered.” – OWG Client

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Industries We Serve Best

We focus on industries where IT is mission-critical:

  • Law Firms – Secure client data, ABA-compliant systems, efficient case management
  • Healthcare Providers – HIPAA-compliant infrastructure, protected workflows, no
    downtime
  • Accounting + Finance – Encrypted data handling, compliance, and cost transparency
  • Media + Entertainment – Scalable storage, collaborative workflows, and secure remote
    access

The ROI of Managed IT Services

  • Reduce downtime and support tickets by 40% within 6 months
  • Improve staff productivity with faster, documented systems
  • Control IT costs with predictable, transparent billing
  • Strengthen compliance posture and reduce risk of penalties
Integration
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Take Control of IT Before IT Controls You

Your business deserves more than “just okay” IT support. With OWG’s Managed IT Services, you get a true partner that protects your data, empowers your staff, and makes technology work for you, not against you.

See What Our Partners Are Saying

Is it time to review your IT compliance strategy?
Schedule a call with us.