This section can be repurposed a number of ways.
When it comes to finding the right VoIP phone system for your organization, we always focus first on the solutions that best fit your business. OWG works to understand exactly how you use your phones and what you need them to do. One tool we recommend to many of our partners is Microsoft Teams Voice. It delivers a number of features that businesses and employees need in the day-to-day, including the ability to convert voicemails to email or text, dictate conference calls, and record sessions, among other benefits.
However, we know that Teams Voice isn’t going to fit every business model. If it isn’t the right solution for you, we recommend other options, including Nextiva, GreenLink, Avaya, and ShoreTel. OWG wants to ensure you’re getting what you actually need out of your VoIP phone system, without the fluff.
In today’s world, you need a VoIP phone system that will allow you and your employees to work from anywhere. People want to be able to use their smart phone or computer to make phone calls wherever they are. If you’re on an outdated system or are still relying solely on desk phones, getting work done can be more difficult than it needs to be. That’s why OWG helps partners identify the best solutions that make it easier than ever to work from home or on the go.
Microsoft Teams Voice provides even more benefits than just flexibility and mobility for your team. You’ll never be limited on the number of people that can be on a conference call while reaping the benefits of live dictation and call recording. MS Teams is such a comprehensive phone system that you won’t have the headache of dealing with a long list of vendors, passwords and credentials. And, since we’re all about convenience these days, you can rely on predictable monthly costs for Microsoft Teams Voice or any other of the VoIP phone systems we implement for you.
Our VoIP consulting process begins with an assessment. We'll ask questions, call operator lines to track call routing, and understand exactly what features you need in your new phone system.
After highlighting the gaps in your current phone solutions, we'll identify the best options for your wants and needs. We won't try to fit you into a single product.
We want to be sure that your VoIP phone solution works when you need it to, so we start with testing. We'll design a new call system and test routing, messages, features, and more.
We'll get you off and running with your new call system, helping you understand exactly how it works and how you can use it to its fullest potential. We're here if you run into concerns.
“Proven expertise”
I have been a customer for over eight years. During this time, the OWG team has been instrumental in setting up a new office, purchasing and maintaining our company server, and providing both on-site and cloud-based support. They've managed our data backups, addressed Verizon/Spectrum outages, streamlined our IT operations, and set up VoIP telephone systems. They also remotely manage and maintain our systems. Brandon and his team are not only highly skilled and exceptionally professional, but they are also very responsive. What sets them apart is their genuine care. Unlike other companies that may be too large to recognize individual clients or their specific needs, or too small to efficiently resolve issues, the OWG team strikes the perfect balance. They are undoubtedly the best IT professionals we've worked with!
MD Plastic Surgery Practice
"Knowledgeable and attentive"
I have been working with OWG for several years now, and have nothing but great things to say about them. They partner with us to find customized, efficient solutions that create real results - don't just give us lip service and slap a band-aid on a problem. Knowledgeable and attentive staff, and truly integral members of our team.
Senior Manager Strategic Communications Agency
"Premier service"
The OWG team provide premier service. OWG is a very professional company always making themselves available to assist with any IT issues regardless of the day or time. I would recommend engaging OWG to assist you with managing your IT systems.
Partner National Accounting Firm
"Sophisticated, competent, and responsive"
As a medical practice owner for many years, I have had many different companies provide me with I.T. support. OWG is by far and away the most sophisticated, competent, and responsive I.T. support provider I have ever used. Our I.T. environment is extremely complex and never seems to challenge them. Every technician is extraordinarily competent and knowledgeable as well as friendly and patient. There has never been an issue they have been unable to address quickly!
MD Vascular Surgery Center
"Phenomenal job"
I initially was skeptical about moving our IT support externally. However, OWG has done a phenomenal job seamlessly integrating with our operations. Their responsiveness and genuine care about helping our team members has made this a solid partnership. I highly recommend OWG especially if you are growing. Working with them will save you money while helping you efficiently scale.
President Advertising Agency
"Highly recommend them!"
Can’t say enough about the quality and competence of the OWG. Not only do they work magic with our IT needs—whatever they may be—they are hyper responsive and professional. We are lucky to have these folks taking care of all our IT and cyber security issues. Highly recommend them!
Partner Criminal Defense Law
"Always professional, helpful, and responsive"
We have worked with the OWG team for years. They are always professional, helpful, and responsive to our needs. They know how to think and adapt as needed to our fast-moving business. We are very thankful to have them as our IT partner - someone we can trust to handle anything we throw at them, safely and securely, as we grow.
Operating Partner Healthcare Billing
"Remarkable services and expertise"
OWG has been wonderful during our time working with them - all of the staff are friendly, responsive and reliable. Our company has grown a lot over the past few years and the team have been really great at making sure our IT systems grow with us. Highly recommend!
Operations Manager Entertainment PR Firm
"Superb expertise and professionalism"
We cannot recommend OWG more highly for their superb expertise and professionalism. They are always available when we need them no matter how big or small the job! The whole team are great to deal with.
MD Plastic Surgery Practice