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Author: We Are OWG

Parallax by OWG

At OWG, we’re excited to unveil the latest version of our Parallax Private Cloud Desktop, a revolutionary solution that has been improving our clients’ operations since 2019. Developed to meet the increasing demand for secure, flexible, and customizable IT environments, Parallax has been engineered to provide unparalleled security, scalability, and efficiency. Parallax remains at the cutting edge of cloud computing technology.

What is Parallax Private Cloud Desktop?

The Parallax Private Cloud Desktop is more than just a virtual desktop—it’s a fully customizable IT environment built exclusively for your business. The Parallax cloud desktop is built on a familiar Windows 10/11 OS which doesn’t have the limitations and compatibility challenges of a server operating system made to look and feel like Windows. Unlike many cloud desktop solutions limited by technical constraints, Parallax adapts to your needs, not the other way around. It supports a wide range of business applications, databases, and systems, providing the flexibility to integrate seamlessly into your existing operations. Whether you are migrating from an on-premise setup, a hybrid model, or another cloud platform, Parallax makes the transition smooth and largely seamless. Our structured process—Advise, Build, Secure, Support—ensures each migration is executed with precision, minimizing disruptions and maximizing efficiency.

Key Benefits of Parallax Private Cloud Desktop

Enhanced Security: Parallax is designed with a Zero Trust framework, integrating multi-factor authentication (MFA) and AI-driven threat detection to protect your data. Our platform can be customized to comply with various security frameworks such as ISO, SOC, and HIPAA, working collaboratively with your compliance team to ensure that your business effortlessly adheres to regulatory requirements.

Cost Efficiency: By eliminating the need for on-site servers, power backups, and expensive cooling systems, Parallax drastically reduces IT costs. This enables businesses to reallocate resources toward growth and innovation rather than routine IT maintenance.

Unmatched Accessibility: Parallax allows your employees to securely access their work environments from any device, anywhere. This capability supports remote work and flexible arrangements, ensuring your team stays productive regardless of location.

Scalability: Parallax is built to scale with your business. Our cloud-based platform allows you to expand IT resources seamlessly, without the need for additional hardware investments, ensuring your infrastructure grows with your business.

Expert Support: OWG provides 24/7 expert support tailored to the specific needs of your industry. Our dedicated team ensures the smooth operation of your systems, allowing you to focus on core business objectives with peace of mind.

Advanced Features of Parallax Private Cloud Desktop

Customized IT Environment: Parallax delivers a tailored IT environment that can be configured to your specific business requirements. It supports your line of business applications, databases, and other systems, allowing user populations to be defined with customized access to applications and data, ensuring the right tools are always available to the right teams.

VoIP and Collaboration: Parallax can seamlessly integrate Microsoft Teams, including video, voice, and Microsoft Teams Voice, effectively replacing traditional phone and VoIP systems. This ensures a rich, collaborative experience for your employees, whether they’re in the office or working remotely.

Data Backup and Recovery: Parallax includes air-gapped, encrypted automated backups and disaster recovery solutions, ensuring your data remains safe and accessible even in the event of a disaster. You can choose between geographically redundant or dissimilar backups to fit your business continuity strategy.

Self-Service and Business Process Tools: Parallax features user-friendly self-service tools that allow your team to solve common IT challenges independently. These tools automate tasks usually reserved for IT professionals, simplifying daily operations. Additionally, the OWG customer portal provides access to a suite of business process tools, enhancing operational efficiency and workflow management.

Industries We Serve

Legal: Parallax offers secure, compliant environments that protect sensitive client data, making it easier for law firms to manage information and streamline their operations.

Accounting and Finance: Parallax provides robust solutions for financial institutions, ensuring secure management of financial data and compliance with regulatory standards.

Healthcare and Pharma: Parallax is built to handle sensitive patient data securely. Our platform can be customized to comply with various security frameworks, including HIPAA, working collaboratively with your compliance team to ensure that your business effortlessly adheres to regulatory requirements. This customization ensures reliable, secure operations for healthcare providers while safeguarding patient information.

Entertainment: The entertainment industry benefits from Parallax’s scalable and flexible infrastructure, which supports creative collaboration, high-quality content delivery, and rapid project scaling.

Why Choose Parallax Private Cloud Desktop?

Since 2019, OWG has been at the forefront of cloud computing, offering flexible, secure, and efficient solutions. Parallax Private Cloud Desktop is a standout choice for businesses looking to modernize their IT infrastructure. Its vendor-agnostic design ensures seamless integration with existing systems, supporting a wide variety of business applications without the limitations of traditional cloud platforms. Our comprehensive process—Advise, Build, Secure, Support—ensures that migrations and ongoing IT management are handled expertly, allowing you to focus on growing your business.

Experience the Future of IT

Ready to transform your business operations with Parallax Private Cloud Desktop? Sign up for a free demo today and see how our innovative solution can streamline your workflows, enhance security, and modernize your IT infrastructure.

hand holding mobile phone displaying CrowdStrike advertisement

Ensuring Business Continuity Amid IT Disruptions

As business owners, the thought of a sudden system crash disrupting operations, causing data loss, and potentially tarnishing our reputation is a nightmare we all share. The recent CrowdStrike and Microsoft incident is a perfect example of how even routine updates can lead to significant disruptions. Here’s what happened, how it could have been prevented, and why partnering with an It Support team can be your best defense against such digital catastrophes.

What Happened?

On July 19, 2024, CrowdStrike, a renowned cybersecurity company, released an update to their Falcon sensor software designed to enhance security. However, this update contained a logic error that caused millions of Windows devices to crash, displaying the dreaded “blue screen of death” (BSOD). The error led to a system-wide disruption, affecting approximately 8.5 million devices globally. Businesses using BitLocker encryption faced additional challenges, as the recovery process required access to keys stored on the impacted servers. The timing of the update, during business hours across different time zones, exacerbated the situation, causing significant operational disruptions.

How It Could Have Been Prevented

While it’s impossible to eliminate all risks, several measures could have mitigated the impact of this incident:

Rigorous Update Testing

One of the critical aspects of maintaining a secure and reliable IT environment is ensuring that all updates undergo rigorous testing before deployment. The recent CrowdStrike incident highlights how a failure in the Quality Assurance (QA) process can lead to widespread disruptions.

Enhanced Monitoring and Backup Systems

Real-time monitoring systems can detect anomalies quickly, allowing for swift corrective action. Regular backups and accessible recovery keys, especially for encrypted systems, are vital for quick recovery.

Collaborative Incident Response

A comprehensive incident response plan involving collaboration between software providers and end-users ensures streamlined communication and remediation efforts during crises. Swift and transparent communication from vendors is essential to manage and mitigate the impact effectively.

Proper Evaluation of Tools

Choosing the right cybersecurity tools is crucial for maintaining business continuity and avoiding disruptions. While it’s tempting to go with popular choices like CrowdStrike, it’s essential to evaluate tools based on your specific needs and not just general consensus.

How Working with an IT PArtner Can Prevent These Issues

Partnering with an expert IT Support partner offers businesses the expertise and resources needed to prevent and manage such incidents effectively. Here’s how an MSP can help:

Proactive Monitoring and Maintenance

IT support teams provide 24/7 monitoring of systems, identifying and addressing potential issues before they escalate. Regular maintenance and updates managed by IT partners ensure systems are up-to-date and secure.

Robust Backup and Recovery Solutions

Support teams implement comprehensive backup solutions, ensuring data integrity and availability during unexpected outages. Efficient disaster recovery plans tailored to your business needs minimize downtime and data loss.

Expertise and Resources

Access to specialized knowledge and resources that small to medium-sized businesses may lack in-house. A comprehensive IT support team offer comprehensive security strategies, including the latest threat detection and prevention technologies.

Incident Response and Support

Immediate response and support during incidents, providing expertise to mitigate impact and restore operations swiftly. Regular training and updates to clients on best practices for system security and incident handling.

Strengthening Your Business Against Future IT Failures

At OWG, we understand the fears and frustrations that come with potential data loss, damaged reputation, and the risk of losing clients. Our proactive monitoring, robust backup solutions, and expert incident response can help safeguard your business against such disruptions.

Partner with us to ensure your operations run smoothly, even in the face of unforeseen challenges.