06
Aug
IT shouldn’t be a mystery expense. Yet for many firms, especially in legal, healthcare, and finance, it feels like just that. Budgets grow, vendors multiply, and tech stacks expand. But the question remains: is any of this actually moving the business forward?
At OWG, we believe every dollar spent on IT should either protect your business, empower your people, or drive real results. If it’s not doing at least one of those things, it’s time to reassess.
The Cost of IT That Doesn’t Perform
“Good enough” IT often hides major hidden costs:
- Lost billable hours from downtime or tech issues
- Missed client deadlines due to poor infrastructure
- Overlapping tools that no one is actually using
- Compliance penalties from missed updates or insecure systems
The average downtime cost for a small to mid-sized firm? Around $5,600 per minute, according to Gartner. That’s not a line item, that’s a liability.
What ROI from IT Should Actually Look Like
- Fewer interruptions. Every tech hiccup is a productivity leak.
- Clear visibility. You should know where your data is, who has access, and what your infrastructure looks like.
- Speed and security. Faster workflows, safer systems.
- Strategic growth. Tech should scale with your goals, not block them.
How OWG Delivers ROI
We combine managed IT services, strategic oversight, and our Parallax Private Cloud to deliver outcomes, not just tools:
- 24/7 human support and real-time monitoring
- Secure cloud desktops for hybrid teams
- Proactive cybersecurity and compliance readiness
- Easy, stress-free onboarding and migration